Shipping

eyela. aims to process orders Mondays-Fridays (excluding public holidays). Once your order is dispatched, you will receive a tracking number to the email or mobile number that you registered at checkout.

Please note that shipping is currently exclusive to and around Australia and New Zealand only.

Australian Standard Post (5-10 business days)	$7.95 or FREE on orders $60+
Australian Express Post (2-4 business days)	$14.95 or FREE on orders $100+
NZ Standard Delivery (8-14 business days)	$14.95 or FREE on orders $80+
NZ Express Delivery (6-11 business days)	$29.95 flat rate

 

Returns

Due to hygiene reasons, the nature of our products and the ongoing COVID-19 pandemic, eyela. will be unable to process any exchanges or returns for change of mind at this time. However, we will happily replace or refund products that are faulty or damaged. Please contact us via. email at hello@eyela.com.au within 48 hours of receiving the order and provide proof of any fault or damage to the product(s).